Disability Support Worker

What You Will Do

As a disability support worker, you will help people with disability achieve their personal goals, whether that is living independently, getting a job, building relationships, or simply getting out into the community.

This is not about doing things for people. It is about supporting them to do things for themselves. We train our students in person-centred, rights-based approaches, because that is what the NDIS is built on, and it is what employers expect.

Your day might include helping someone with personal care, assisting with household tasks, supporting them at work or study, accompanying them on outings, or helping them navigate appointments and services. We prepare you for all of it.

The Demand

The NDIS has transformed disability services in Australia, and created a workforce shortage that is nowhere near being filled. According to HumanAbility, there is an estimated gap of 100,000 workers in disability services right now.

The National Disability Services workforce census shows turnover increased by 24% for casual staff and 16% for permanent staff between 2022 and 2023. That means constant recruitment, and constant opportunity for people entering the sector.

We are seeing strong demand across every state. If you complete our qualification, you will have options, and that is exactly what we want for our graduates.

Pay and Conditions

Disability support work is covered by the SCHADS Award (Social, Community, Home Care and Disability Services). Pay rates depend on your classification level, qualifications, and the type of work you do.

The sector offers a lot of flexibility. Many of our graduates start with casual or part-time work while they build experience, then move into permanent roles. We help you understand what to expect and how to negotiate.

What We Teach You

Our CHC33021 Certificate III in Individual Support gives you the foundation skills to work in disability support. We cover person-centred approaches, legal and ethical frameworks, communication, and the practical skills you will use every day.

We include 120 hours of practical placement, because we believe you should graduate with real experience. We will help you find a placement that matches your interests, and we will support you through it.

Where You Can Go From Here

Disability support offers clear pathways for progression. Once you are working in the sector, we can help you move into specialist roles, coordination, or leadership.

We are invested in your long-term career, not just your first qualification. Talk to us about where you want to go.

Is This Role Right for You?

We find this career suits people who are adaptable, patient, and genuinely interested in supporting others to live their own lives. You need to be comfortable working independently, a lot of disability support happens in people’s homes, not in facilities.

If you are looking for work with variety, purpose, and real connection to the people you support, we think this could be a great fit.