We're committed to supporting you throughout your learning journey. Whether you need help with your studies, someone to talk to, or practical assistance — we're here for you.
Important Policies & Information
Access our policies and important student information.
Learning & Academic Support
We provide a range of support services to help you succeed in your studies.
Language, Literacy & Numeracy
Free support for reading, writing, and numeracy skills. Contact us to discuss your needs.
Extension Requests
Need more time? Contact your trainer or email us to discuss an extension.
Study Skills Support
Get help with time management, assessment planning, and effective study strategies.
Disability & Accessibility Support
We're committed to providing reasonable adjustments to support students with disabilities.
Reasonable Adjustments
Modified assessments, assistive technologies, additional time, and flexible scheduling available. Contact us to discuss your needs.
Crisis Support
If you or someone you know is in crisis, these services provide immediate support.
External Support Services
Access specialist support services for specific needs and communities.
Remember: Reaching out for help is a sign of strength, not weakness.
Student Support Services
We're here to support you throughout your learning journey.
Book Time with Your Trainer
Need one-on-one support? Book a session with your trainer.
Learner Portal
Access your course materials, submit assessments, and message your trainer.
Login to Industry HubNo login details? Contact us
Not Sure Where to Start?
Contact our student support team and we'll connect you with the right resources.
Call Us
Email Us
Important Policies
Access our policies and important student information.
Privacy Policy
How we protect your information
Complaints and Appeals
Feedback and complaints
Student Handbook
Your guide to studying with us
Student Support Policy
Our commitment to wellbeing
Crisis Support (24/7)
Immediate 24/7 support if you're in crisis.
Learning & Academic Support
We provide a range of support services to help you succeed.
LLN Support
Free support for reading, writing, and numeracy
Extension Requests
Need more time? Contact us
Study Skills Support
Time management and study strategies
IT & Technical Support
Disability & Accessibility
We provide reasonable adjustments to support students with disabilities.
Reasonable Adjustments
Modified assessments, assistive technologies, and flexible scheduling. Contact us to discuss.
External Support Services
Access specialist support services. Tap to expand each section.
