Refund request

Industry Currency likes to pride itself on the support given to students. We believe that all students deserve a memorable experience.

Sometimes though, we don't always get it right. If for some reason you wish to withdraw and receive a refund, you can do so under any of the following circumstances:

  • You request to withdraw from your course within 30-days of commencement, not including the deposit
  • Industry Currency ceases trading and the course can no longer be offered, a full refund will be provided, including the deposit.
  • If the course is cancelled and alternative solutions cannot be agreed upon, a full refund will be provided, including your deposit
  • If you withdraw outside of the above timeframes, we will issue a refund based on the the the duration that has lapsed.
  • Subject to the Australian Consumer Law and unless otherwise stated in the terms of the student agreement, if students give Industry Currency a withdrawal request within any of the following periods after your start date, you will be liable to pay to Industry Currency the following percentage of the full Course Fee plus the applicable Administrative Fees as outlined in the Schedule of Fees:
Course Duration Fee Payable
0 - 10 days Administration fee (deposit)
Day 11 to 25% of enrolment period 25% of course fee
26% to 50% of enrolment period 50% of course fee
51% to 75% of enrolment period 75% of course fee
Greater than 75% of enrolment period 100% of course fee

If unexpected events have happened and you have reached a stage where the course has become unafforadble, then give us a call. At Industry Currency we believe in supporting student in achieving their nationally recognised course. We will work with you on any matters relating to your fees and find a solution that works for you and Industry Currency.

Refund Request

Next Step

By submitting this form, you are asking Industry Currency to provide you with a refund on the original card used, no other methods will be accepted.

A Learning Support Officer will be in touch to finalise your refund.